An institution which is natural, dynamic and beneficial is born and grows
like a tree. Central News Agency (CNA) , which is today 74 years old,
is one such institution; a unique phenomenon eminently fit for celebration,
in an environment where many institutions get stunted or whither away
with the passage of time.
In 1936, in the salubrious climate of Shimla, India, an idea occurred
to a young and frail physical culture enthusiast to set up a mail-order
business for books written by some of the then popular body and character
building sages like Bernor McFadden, Orison Swett Marden and James Allen.
The author of this idea was Late B R Puri, the eldest of the three brothers
(B.R., R.P. & B.S.) of the Puri family, which runs and controls what is
today, India's foremost newspaper and magazine distribution company, with
diverse business activities (besides what it started with) and with operations
in the country and outside too.
Making a start as a two man organization with just a table space to call
an office, CNA today has grown into a 250+ strong group which operates
out of nine locations in New Delhi, Mumbai, New Mumbai, London and New
York. The combined turnover of the group is now almost Rupees 350 million
($ 10 million). The group has gone through many a time of stress, strain
and challenges but sheer hard labour, organizational skill and innate
capacity for innovation have put it in good stead. Dedication and total
commitment to customer service and individual attention have been the
hallmark of the group from the very inception. All the goodwill and reputation
that CNA enjoys today rests on this philosophy.
made a beginning with the door delivery of newspapers and magazines to
a handful of customers in New Delhi, CNA now undertakes a wide variety
of activities directly and through associated companies of the group.
Having introduced the use of computers in the early 1980's, today almost
all vital operations at CNA are automated
our activities involve high levels of service, "dependability and customer
satisfaction" are the keywords at CNA and are given top priority at all
times. We are always striving to improve upon our services through constant
monitoring of our systems and introducing new methods of working wherever
required. A dedicated marketing team takes care of the overall marketing
activities of the CNA group.